Frequently Asked Questions

All You Need to Know About Curiously Krafting

  • Where are you located?

    We are predominantly an e-commerce business, offering online ordering for both pick-up in the Barrie, ON area as well as shipping across Canada. We are often popping up at local markets in the Simcoe County and York Region areas, and can be found at the One of a Kind Show in Toronto in both Spring and Winter.

  • Where are your products made?

    Every piece is lovingly handmade in Barrie, ON.

  • What sizes do you offer?

    We offer a wide range of sizes for babies, toddlers, and children. The majority of our styles are offered in sizes ranging from 0-3 months to 5-6 years. If you are looking for a specific style, please send an email, as we often can accommodate size requests.

  • Do you offer custom orders?

    Yes, we can accommodate custom orders for specific sizes, colours, styles and occasionally, even patterns. Please reach out to us for details and availability.

  • How do I care for my handmade clothing?

    Our garments are designed to be practical and durable. We recommend washing with cold water. We are parents and life gets busy- so with that in mind, we have made it easy to care for our garments. Washing and drying is A-OK with Curiously Krafting’s apparel.

  • Are your items pre-shrunk?

    Yes, we pre-wash and pre-shrink our fabrics to ensure the best fit and minimize further shrinking.

  • What materials do you use?

    We use high-quality fabrics that are gentle on sensitive skin and built to last through countless washes and playtimes. Our fabric is a combination of 95% organic cotton and 5% lycra.

  • What is your return/exchange policy?

    Due to the nature of our small business, we do not accept exchanges or returns. Should you have a quality issue with your product, however, please reach out to us.

  • How long does it take to receive my order?

    Since all items are handmade to order, our production time is typically 1-2 weeks, plus shipping times. Rush orders may be available upon request and are to be discussed via email prior to ordering.

  • How can I stay updated on new products or restocks?

    Follow us on social media to be the first to know about new arrivals, restocks, and upcoming market appearances.

  • How do I contact you with additional questions?

    You can reach us via our contact form, email at curiouslykrafting@gmail.com, or direct message us on social media. We’re happy to help!

  • What makes handmade clothing different?

    Handmade clothing offers unique designs, superior craftsmanship, and a personal touch that you won’t find in mass-produced items.